When an asset is ready to be collected and the customer has been informed through Repairshopr then their asset must be placed in an obvious location for collection. If it is a laptop or small enough to fit in the red-blue collection cabinet then please ensure that both the device and charger, if present are both placed inside the locker. The locker door should be labelled clearly with the customer’s surname.
The asset should be labelled with one of our transparent round labels that display our name and phone number clearly. If a laptop then this should be placed on the bottom of the laptop or if a desktop or All In One then in a suitable place that does not distract the user.
Laptop cases
One of our main failings is to return the customer’s laptop case or bag to them upon collection. Before preparing the invoice you should always check to see what assets have been left with us and ensure that all are returned to the customer when they collect.
- Steve251 on 23 March 2021 @ 08:27:24
- Steve251 on 23 March 2021 @ 08:27:18 [Autosave]
- Steve251 on 22 March 2021 @ 18:58:30
This post was created by Steve251 on 22 March 2021.
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